Privacy Policy

A legal disclaimer

React Well is committed to protecting the privacy and security of our delegates and website users. This privacy policy outlines how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We may collect:

Name, contact details and business/employer details

Course booking details and attendance record

Payment or invoicing information

Special requirements (e.g. dietary/accessibility)

Emergency contact details, if voluntarily provided

How We Use Your Information

Your data may be used to:

Manage course bookings and attendance

Issue certification once you have completed the course

Process payments or invoices

Comply with legal and rewarding body requirements

Legal Basis for Processing

We process your data on the basis of:

Contractual necessity (for delivering training)

Legal obligation (e.g. first aid certification records)

Legitimate interest (e.g. informing you of course updates or when your certification is due to expire)

Data Retention

Training records are retained in line with legal and awarding body requirements (typically 6 years). After this, your data is securely deleted.

Your Rights

You have the right to:

Access your Data

Request correction

Object to processing

Lodge a complaint with the ICO

Contact Us

If you have any questions or wish to exercise your data rights, please use the contact information below.